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Frequently Asked Questions

About Us

What exactly does DomaHub do?

DomaHub is a domain name marketplace that allows you to create simple and beautiful landing pages for your domains.

Why should I use DomaHub?

Landing pages help you sell your domain. DomaHub provides the quickest solution to setting up landing pages for all of your domains. We also provide management tools as well as secure payment processing.

Pricing

What's the difference between Basic and Premium?

Landing pages created on our Basic model stick to our standard theme and have a DomaHub branded footer. There is also a commission taken from sales made through our platform. On the other hand, a Premium landing page has no commission on sales, and comes with extensive custom features and modules.

How much does a landing page cost?

Landing pages are free with our Basic model or $1 a year per domain with our Premium model.

Landing Pages

How do I upload my domains?

First create an account and then navigate to our create listings page. Upload as many domains as you want and they will be added to your account.

How do I verify my domains?

You MUST verify your domain in order to use DomaHub's services. You may do this in your account dashboard by following the listed instructions.

How do I start creating landing pages?

In your account dashboard, you can access design and styling options for each individual domain name. If you choose not to edit these options, the domain will display our default theme.

Why can't I change my themes or designs?

Only domains on the Premium model have access to theme and design customization. You can upgrade your domain(s) through your account dashboard.

Can I hide my landing page temporarily?

Yes, you can set a domain to inactive by going to your account dashboard and accessing the respective domain's settings. An inactive domain will not be visible to visitors.

Can I delete a landing page?

You may delete a domain name landing page at any time.

Selling Domains

Does DomaHub facilitate transactions and sales?

Yes, we provide a secure and speedy system to handle transactions.

What selling options are available?

We have full transactional support for selling domains through our website. We also support domain leasing options and short-term rental options.

I received an offer that I like, what do I do now?

Congratulations! You should have received an email with the option to either accept or reject the offer. Simply click Accept and you and the buyer will both be notified with the next steps for transferring the domain.

Why should I enable the ability to buy the domain immediately?

Simply put, nobody likes going back and forth on offers and counter-offers. By setting a buy-now price on your domain users can decide then and there and buy the domain outright!

Renting Domains

What does it mean to rent a domain on DomaHub?

Renting a domain means paying for the ability to temporarily use a subpage on a specific domain. For example, a user can rent the URL imsorryimdumb.com/lisa for a fraction of the price the domain is being sold for. This allows users to benefit from a great domain name at an economically feasible price point.

The ability to use a domain before purchasing it can have an impact on the likelihood of a sale. We believe in the age old saying, "try it before you buy it."

What kind of domains are considered "rentable?"

Not all domains fit into the renting business model.

Look at a domain name and ask yourself this--"can this domain name be used by multiple people in a given year?" If the answer is yes, then it is a potential candidate for renting.

Example domains that MAY NOT be a good fit for rentals:

    Brandable domain names that can be a company name (hotu.com, vovu.com, doto.com, etc.)

    Domains without clear definition / meaning (ethmini.com, sousforce.com, emugg.com, etc.)

Example domains that CAN BE a good fit for rentals:

    Holiday / event related (happybirthday.com, congratulations.com, marryme.com, etc.)

    Slogans / hashtags / marketable phrases (greatestboxer.com, itsfinallyhere.com, thenextbigthing.com, etc.)

    Common phrases / words (youredumb.com, imsorry.com, iloveyou.com, etc.)

Who owns the domain during the rental?

The domain never leaves the ownership of its original owner. The renter simply borrows use of the domain.

How does the rental work?

Through DNS and proxying, we can point the domain to whatever content the user wishes to display. The user may choose to display content on the domain or to forward the domain to an existing URL.

What if I don't like what the user is doing with my domain?

All rentals can be subject to approval before going live to the public.

All domain rentals can be refunded by the domain owner. If you discover a specific rental that you believe is malicious, spam, or illegal in any way, you reserve the right to cancel the rental and refund the renter their money.

In addition, all domain rentals are screened using the official Google Safe Browsing API. This way, we ensure that all content being displayed on your website has been deemed safe to browse by Google.

How do I set up rentals on my listing?

Simply go into your My Listings page and enable the option for rentals on any listing.

Payments

What types of payments are supported?

We accept all major credit and debit cards in more than 130 currencies directly through our application. We also support payments through PayPal.

How do I get paid?

Simply go to your settings page and add your bank account information. We will directly deposit all payments into your bank account.

What happens if my bank account is not linked?

We will hold all payments in escrow until your bank account is linked. If you fail to link your bank account within X days after a payment has been made, we will be forced to refund the transaction.

Are there any processing fees?

The seller must pay a 3% processing fee regardless of whether the sold domain is on the Basic or Premium plan. This fee is paid directly to our third party payments processor.

Still have questions? Feel free to Contact Us.